Privacy Policy

Last updated: June 25, 2026

Introduction

This privacy policy explains how canyon-labs collects, uses, stores, and protects personal information obtained through this website and related business activities. We are committed to ensuring your privacy is protected and handle all personal data in accordance with applicable data protection legislation including the UK Data Protection Act 2018 and UK GDPR.

Information We Collect

We collect and process the following types of information:

Name and business contact information provided through inquiry forms
Email addresses submitted for communication purposes
Business names and project details shared during consultation requests
Technical information including IP addresses, browser types, and device information collected automatically through website analytics
Cookie data as described in our separate Cookie Policy

How We Use Your Information

Personal information collected through this website is used for the following purposes:

Responding to project inquiries and consultation requests
Providing quotes and proposals for development services
Communicating about ongoing projects and deliverables
Improving our website functionality and user experience
Analyzing website traffic patterns and visitor behavior
Complying with legal obligations and responding to lawful requests from authorities

Legal Basis for Processing

We process personal data under the following legal grounds:

Legitimate interests in operating our business and responding to inquiries
Contract performance when engaging in project work
Consent where explicitly provided for specific processing activities
Legal obligations requiring data retention or disclosure

Data Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties. Information may be shared only in the following circumstances:

With service providers who assist in website hosting, analytics, or email communications, under strict confidentiality agreements
When required by law, court order, or governmental authority
To protect our legal rights, property, or safety, or that of others
In connection with a business transfer, merger, or acquisition, subject to continued privacy protection

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy. Project inquiry data is typically retained for 24 months unless an ongoing business relationship exists. Technical analytics data is retained for 12 months. Upon request or when no longer needed, data is securely deleted or anonymized.

Your Rights

Under UK data protection law, you have the following rights:

Right to access personal data we hold about you
Right to rectification of inaccurate or incomplete information
Right to erasure of your personal data in certain circumstances
Right to restrict processing of your data
Right to data portability where technically feasible
Right to object to processing based on legitimate interests
Right to withdraw consent where processing is based on consent
Right to lodge a complaint with the Information Commissioner's Office

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

This website may contain links to external sites not operated by us. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies independently.

Children's Privacy

Our services are directed at businesses and we do not knowingly collect information from individuals under 18 years of age. If we become aware that personal data has been collected from a minor without appropriate consent, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated effective date. Continued use of our website following changes constitutes acceptance of the updated policy.

Contact Information

For questions about this privacy policy, to exercise your data protection rights, or to raise privacy concerns, please contact us at:

canyon-labs
142 Kingsland Road
London E2 8DY
United Kingdom
Email: [email protected]